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    Hybrid Customer Service

    REQ-10053761
    6月 04, 2025
    Mexico

    摘要

    Profesionales de ventas experimentados responsables de alcanzar los objetivos de ventas para una(s) cuenta(s) específica(s). Responsable de establecer e implementar un plan de ventas / negocios para una base de clientes designada o la implementación de un programa de ventas específico para apoyar de manera efectiva el viaje del paciente y posicionar adecuadamente a Novartis y sus marcas.

    About the Role

    Key Responsibilities

    • Achieve sales targets within assigned accounts and budget
    • Ensure consistent product availability in key healthcare institutions
    • Manage inventory levels and coordinate with supply departments
    • Support patient and HCP follow-up through PIMS programs
    • Build and maintain relationships with hospital and administrative stakeholders
    • Analyze market trends to develop proactive promotional strategies
    • Identify business opportunities and propose commercial improvements
    • Understand the patient journey and treatment pathways across specialties
    • Promote Xolair using marketing-approved key messages
    • Engage payers and prescribers through digital platforms

    Essential Requirements

    • Minimum 3 years of experience in institutional pharmaceutical sales
    • Strong knowledge of the healthcare system and its evolving landscape
    • Proven ability to develop and manage key account relationships
    • Skilled in strategic thinking, negotiation, and effective communication
    • Demonstrated customer orientation and results-driven mindset
    • Proficient in analyzing market trends and identifying business opportunities
    • Comfortable working cross-functionally and independently
    • Digitally savvy with experience using virtual engagement platforms

    Desirable Requirements

    • Experience in digital marketing or virtual engagement strategies

    Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? http://www.novartis.com/about/strategy/people-and-culture

    Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: http://talentnetwork.novartis.com/network

    Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: http://www.novartis.com/careers/benefits-rewards

    A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
    REQ-10053761

    Hybrid Customer Service

    Apply to Job

    Source URL: http://n4w.whjinling.com/careers/career-search/job/details/req-10053761-hybrid-customer-service-es-es

    List of links present in page
    1. http://www.novartis.com/about/strategy/people-and-culture
    2. http://talentnetwork.novartis.com/network
    3. http://www.novartis.com/careers/benefits-rewards
    4. http://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/INSURGENTES/Hybrid-Customer-Service_REQ-10053761
    5. mailto:[email protected]
    6. http://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/INSURGENTES/Hybrid-Customer-Service_REQ-10053761